privacy policy

the short version

we collect very little data. when you fill out our contact form, we get your name, email, and message. we use Google Analytics and Google Tag Manager to understand how people use our website. we don't sell your data. we don't spam you. that's it.

who we are

offedge studio LLP is a design, development, and digital systems studio based in Punjab, India. this privacy policy explains how we collect, use, and protect your information when you visit our website (offedge.studio).

what we collect

information you give us directly

when you use our contact form, we collect your name, email address, and the content of your message. if the form includes optional fields like phone number or project budget, we collect those only if you choose to fill them in.

information collected automatically

when you visit our website, we automatically collect certain technical information through Google Analytics and Google Tag Manager, including:

• pages you visit and how long you spend on them
• your approximate geographic location (city/country level, not precise)
• device type, browser, and operating system
• referral source (how you found us)
• your IP address (anonymised by Google Analytics)

we also use cookies — small text files stored on your device — to enable analytics and improve site functionality.

how we use your information

we use the information we collect for the following purposes:

• responding to enquiries — when you submit a contact form, we use your name and email to reply to you.
• understanding site usage — we use Google Analytics data to understand how visitors interact with our website, which pages are most useful, and where we can improve.
• improving our services — aggregate, anonymised data helps us make better decisions about our website content and structure.

we do not use your information for automated marketing, profiling, or targeted advertising.

what we don't do

• we don't sell your personal data to anyone.
• we don't share your information with third parties for their marketing.
• we don't add you to email marketing lists unless you explicitly opt in.
• we don't use your contact form submission for anything other than responding to your enquiry.

third-party services

we use the following third-party services that may process your data:

Google Analytics

we use Google Analytics to track website usage. Google Analytics uses cookies to collect anonymised data about your visit. Google may process this data on servers outside of India. you can learn more about how Google handles data at Google's privacy policy and opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.

Google Tag Manager

we use Google Tag Manager to manage tracking scripts on our website. Google Tag Manager itself does not collect personal data, but it facilitates the deployment of tags (such as Google Analytics) that may collect data as described above.

we may introduce additional tracking or analytics tools in the future. when we do, this policy will be updated accordingly.

we do not currently use any advertising networks, retargeting pixels, or social media tracking tools on this website.

cookies

our website uses cookies for the following purposes:

• essential cookies — required for basic site functionality. these don't collect personal information.
• analytics cookies — used by Google Analytics to understand how visitors use our website. these cookies collect anonymised data.

by continuing to use our website, you consent to the use of cookies as described above. we may implement a cookie consent banner in the future to give you more granular control over cookie preferences.

you can also control cookies through your browser settings. most browsers allow you to block or delete cookies. note that disabling cookies may affect your experience on our website.

data retention

• contact form submissions — we retain your name, email, and message for as long as needed to respond to your enquiry and for reasonable business record-keeping purposes. if you'd like us to delete your information, contact us and we'll take care of it.
• analytics data — Google Analytics data is retained according to Google's standard retention settings (currently 14 months by default). this data is anonymised and cannot be used to identify you personally.

your rights

depending on where you're located, you may have the following rights regarding your personal data:

• access — you can request a copy of the personal data we hold about you.
• correction — you can ask us to correct any inaccurate information.
• deletion — you can ask us to delete your personal data.
• objection — you can object to how we process your data.
• portability — you can request your data in a portable format.

to exercise any of these rights, email us at hello@offedge.studio. we'll respond within 30 days.

international visitors

offedge studio is based in India. if you're visiting from outside India — including the European Union, United Kingdom, or United States — please be aware that your information may be transferred to and processed in India. by using our website, you consent to this transfer. we take reasonable measures to protect your data regardless of where it's processed.

for EU visitors (GDPR): our legal basis for processing your personal data is legitimate interest (understanding site usage) and consent (when you submit a contact form). you have the right to withdraw consent at any time by contacting us.

for California residents (CCPA): we do not sell personal information. you have the right to know what data we collect, request deletion, and opt out of any sale of personal information (though we don't sell any).

for Indian residents (DPDP Act): we process your data in accordance with India's Digital Personal Data Protection Act. you have the right to access, correct, and request deletion of your personal data.

children's privacy

our website and services are not directed at individuals under the age of 18. we do not knowingly collect personal data from children. if you believe a child has submitted personal information to us, please contact us and we'll delete it promptly.

security

we take reasonable measures to protect your personal information from unauthorised access, alteration, or destruction. however, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

changes to this policy

we may update this privacy policy from time to time. when we do, we'll update the "last updated" date at the top. we encourage you to review this page periodically. continued use of our website after changes are posted constitutes acceptance of the updated policy.